Last updated: 20 October 2026
Almas Heights Real Estate (“Almas Heights”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect and use information when you visit our website, contact us, request a property brochure, subscribe to updates, or use our services.
1. Information we collect
Depending on how you interact with us, we may collect:
- Identity and contact details, such as your name, email address, telephone number, and WhatsApp number.
- Property interests and the details you include in an enquiry, brochure request, booking request, or message.
- Technical information, such as browser type, device information, approximate location, pages visited, and referring website.
- Marketing preferences and campaign information, where applicable.
Please do not submit another person’s personal information unless you are authorised to do so.
2. How we use your information
We use personal information to respond to enquiries, send requested brochures and information, arrange viewings or consultations, provide and improve our services, communicate with you about relevant property opportunities, prevent misuse of our website, and comply with legal and regulatory obligations.
We do not sell your personal information. We only send marketing communications where permitted by law and you can ask us to stop at any time.
3. Sharing information
We may share relevant information with trusted service providers who help us operate our website, communications, hosting, analytics, and customer management systems. We may also share information with property developers, brokers, professional advisers, authorities, or other parties where this is necessary to provide a requested service, complete a transaction, protect our rights, or comply with the law.
4. Cookies and analytics
Our website may use cookies and similar technologies to keep the site working, understand how visitors use it, remember preferences, and measure marketing performance. You can control cookies through your browser settings. Disabling certain cookies may affect website functionality.
5. Data retention and security
We retain personal information only for as long as reasonably necessary for the purposes described in this policy, including legal, accounting, reporting, and dispute-resolution requirements. We use reasonable technical and organisational safeguards, but no online transmission or storage system can be guaranteed to be completely secure.
6. Your rights
Subject to applicable law, you may ask us to access, correct, update, delete, restrict, or stop using your personal information, or to provide a copy of information we hold about you. You may also withdraw consent where processing is based on consent. We may need to verify your identity before completing a request.
7. Third-party links
Our website may contain links to third-party websites or services. Their privacy practices are governed by their own policies, and we are not responsible for their content or handling of information.
8. Contact us
For privacy questions or requests, contact us at info@almasheights.ae or visit our Contact page.